Whitby, Ontario
9:00am - 8:00pm
Mon - Sun
647-784-8643
Many of our customers have specific questions about our professional house cleaning services. Here are some of the most frequently asked questions we hear at Whitby Move Cleaners Services.
To get a quote, you can fill out our Get a Quote form. You’re also welcome to call or text us at 647-784-8643. Once we have details about your home and cleaning needs, we’ll provide a personalized estimate quickly.
No, you’re only charged for the actual time your cleaner spends at your home. If your house cleaning finishes earlier than expected, you won’t be charged the full quoted amount.
No, you don’t need a visit before booking. You can schedule your house cleaning online or by phone, and provide details about your home so we can give you an accurate quote and assign the right cleaner for your needs.
Yes! All standard cleaning supplies and equipment are included in your house cleaning service. We suggest using your own mop and vacuum if you have them, as it helps us clean efficiently with equipment you’re familiar with. If you don’t have one, our cleaners will bring everything needed to get your home sparkling clean.
If you’re not happy with your house cleaning, let us know within 24 hours and we’ll make it right. Our team will return to address any areas you’re concerned about at no extra charge, ensuring your home is spotless and you’re completely satisfied.
We don’t guarantee same-day house cleaning bookings, but depending on availability, we may be able to accommodate your request. Please contact us by phone or text at 647-784-8643 to check if a same-day slot is available.
No, you don’t have to be home for your house cleaning. We can clean your home while you’re away, as long as we have access. Just let us know how we can enter, and our professional cleaners will take care of everything.
While we strive to arrive on time for your house cleaning, exact arrival times can vary slightly due to traffic or previous appointments. Our cleaners always aim to arrive within a reasonable window, and we’ll notify you if there are any delays.
You are charged only after your house cleaning service is complete. This way, the final price reflects the actual work done. We’ll send you an invoice that you can pay by e-Transfer, cash, debit, or credit card.
There are no long-term contracts required, but we do offer commitment options for weekly, biweekly, or monthly house cleaning. You’re also welcome to book one-off cleanings whenever you need, giving you full flexibility.
A standard house cleaning includes dusting, vacuuming, sweeping, mopping floors, cleaning kitchens and bathrooms, wiping surfaces, and taking out trash. Our professional cleaners ensure all main areas of your home are tidy and fresh.
Yes! We use eco-friendly cleaning products and methods whenever possible, keeping your home clean while reducing the impact on the environment. Our professional cleaners ensure a safe and healthy space for you, your family, and pets.
We offer a full range of house cleaning services, including standard cleanings, deep cleanings, move-in/move-out cleaning, and specialty services on request. Our professional cleaners tailor each service to your home’s needs, ensuring every space is spotless and fresh.
The number of cleaners we send depends on the size and scope of your house cleaning, as well as our schedule and other jobs that day. For most standard cleanings, we send one cleaner, but larger homes or deeper cleanings may have two or more cleaners to ensure your home is cleaned efficiently and thoroughly.
All of our cleaners are carefully screened and trained to provide professional house cleaning services. You can trust our team to clean your home safely and thoroughly.
